3.6 based on 160 customer reviews
44
21
14
25
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Don’t use the ambient noise button!
NW-WS623 02 April 2019 by TH_theswimmer (United Kingdom) Verified Purchaser Verified
I only use these for swimming, and I find despite other reviews, the volume underwater is sufficient provided you do the following: 1. Make sure you choose the correct headphone covers from the different sizes provided, they need to be snug in your ears. 2. Keep your fingers off the big shiny button! This is the ‘ambient noise’ button which allows you to hear background noise, useful for safety reasons on the road, but not in a swimming pool!! The instructions given are very confusing and it took me a long time to figure this one out.
Good
Good
Good
Good
Easy to use.
NW-WS623 21 July 2022 by Dot1a (United Kingdom)
These are the third and most expensive swimming MP3 players I have bought. They are better at keeping water out but I am very disappointed with the quality and level of sound which was much better on cheaper products. The maximum volume level is far too low .
Poor
Good
Good
160 Customer Reviews
Unstable connection
NW-WS623/BC E 08 September 2025 by Dan Foo (Singapore) Verified Purchaser Verified
The connection between the charger and headset is unstable
WaterProof Walkman
NW-WS623/LM E 25 August 2025 by FT23 (Singapore) Verified Purchaser Verified
i have been a long time user of this product with several previous purchases (due to wear and tear, lost) dating almost 10-12 years ago. not too sure if this current product is faulty but i felt the lifespan of the fully charged battery seemed shorter than my previous sets.
Average
Excellent
Excellent
Cannot syn with my computer
NW-WS623/LM E 09 August 2025 by wes2104 (Singapore) Verified Purchaser Verified
I bought this a month ago and had totally not used it because I try to syn it with my Notebook/labtop and it cannot seem to connect... so i can't download my Mp3 files... thus it is a complete washout :-( Of course you can say it is my labtop which is the problem, but fact is I have not problem with other external revices (Printer, HDD, SDD, Mobile devices, etc)..
THE BEST MODEL EVER PRODUCED AND BOUGHT
NW-WS625 10 May 2025 by CASBAR (United Kingdom)
I LOVE THIS PRODUCT, I HAVE BOUGHT SEVERAL OF THEM. I LOVE SWIMMING WITH IT. BEST EXPERIENCE. GREAT PRODUCT AND QUALITY. SONY, PLEASE DON'T STOP MANUFACTURING THIS PRODUCT. ALL THE NEW SHOKZ PRODUCTS ARE NOWHERE AS GOOD AS THIS PRODUCT.
Excellent
Excellent
Excellent
Don’t go for Bluetooth version
NW-WS623 23 February 2025 by Emma8987410 (United Kingdom)
I wore these once kitesurfing and the Bluetooth function was connecting and disconnecting all the time. If I pressed any button on that side, the headset beeped continuously and I could only stop it by turning it off. I have had the non-Bluetooth version before and it was great - lasted me 3 years! It is now really hard for me to send them back - the website is rubbish when it comes to customer service, unless you want the manual but i already had that. £109 from an airport shop - a waste of money as I can’t even just use the mp3 aspect without the Bluetooth kicking in.
Excellent
Average
Good
Terrible Product and Service
NW-WS623 14 November 2024 by Smithy1977 (United Kingdom)
Completely not user friendly and it is impossible to connect to the headphones to music center for PC. Impossible to speak to anyone from customer service
Average
Poor
Poor
Good
NW-WS623 28 August 2024 by Johnf60 (United Kingdom)
Overall good. But could be great. Fit ok but know matter what tips I use the feel like they are going to fall out even pushing them in more doesn't help and they become uncomfortable to wear. The sound quality is fine but nothing special. I would expect alot better for the price point., especially from sony.
Average
Average
Average
short shelf life
NW-WS623 30 April 2024 by JayStar (United Kingdom)
This is not the first of these mp3 players I have bought and only one has ever lasted more than a year. The last two only worked for six months and nine months. I follow the instructions and take care of the product. I've had this less than a month and already it has switched itself to 'shuffle' which is no good for audiobooks, and the sound in one speaker disappeared for an hour. If I knew of another product with the same spec I would buy it instead.
Good
Fair
Good
SONY WATERPROOF WALKMAN
NW-WS623 16 February 2024 by TERESA123 (United Kingdom)
LOVE THIS PRODUCT, IT IS MY SECOND PAIR AND LOVELY FOR SWIMMING
Good features but won't stay in ears when swimming
NW-WS623 11 February 2024 by Dabza (United Kingdom)
Bought these but don't stay in ears when swimming :( and also never received wrist remote that was ment to be included,
Average
Fair
Excellent
Great earphones
NW-WS623 04 February 2024 by Flumble72 (United Kingdom)
Bought to replace my old walkmans and these are not a disappointment
Excellent
Excellent
Excellent
Bluetooth Sony walkman
NW-WS623/LM E 20 January 2024 by Qbunny (Singapore) Verified Purchaser Verified
Loved it. I have consistently used the walkman and i bought and used a lot of them. This is my First bluetooth model. It does not budge in intense exercise. Sound and fit is flawless Just hope it lasts more than 2 years!
Excellent
Excellent
Excellent
Don’t work as advertised
NW-WS623/LM E 01 December 2023 by Felix1978 (Singapore) Verified Purchaser Verified
Bought this to swim with. Bought this Bluetooth model over the one without so that I can listen to podcast while swimming connected to my watch. Bluetooth doesn’t work under water! The sound quality is lousy as compared to the Float Run which I also own. The ear plugs are uncomfortable and leak even when I am using the largest size.
Poor
Average
Fair
Very practical
NW-WS623/LM E 30 October 2023 by JaimzBng (Singapore) Verified Purchaser Verified
This is my second set after the first died a natural death. I literally used it for so many years until the batteries died out. Enjoyed it very much and therefore, I'm replacing it with exactly the same model. Only thing about this new set is that the batteries did not last as long as the first set I had. I seem to need to charge it more often
Excellent
Excellent
Excellent
Fantastic and practical
NW-WS625 25 September 2023 by Mickymahou (United Kingdom)
Excellent product but poor availability which makes you look for other brands
Excellent
Excellent
Excellent
Good Product
NW-WS623/LM E 11 August 2023 (Singapore) Verified Purchaser Verified
Brought from SONY outlet in westgate, professional & great staff. Difficult to use initially, as im used to touched type of Bluetooth headset instead of buttons. Found the sound of the female voice over and beeping sound too loud for the ears and no battery level indicator reflected on phone and have to rely on the lights on the headset, so will have to remove the headset rather than looking at the phone to know the battery status. Sound system average, would be better if the bass could be improved. Hopefully it’s durable and as advertised ‘Water & dust proof’ to live up its name.
Average
Excellent
Average
Broke after two uses
NW-WS625 09 August 2023 by Melakahn (United Kingdom)
Purchased these at the airport to swim with on holiday. Broke after two uses and returned for a refund.
Average
Poor
Average
Must be improved
NW-WS623 18 July 2023 by NirZ (United Kingdom)
Teh Earbuds are falling all the time and the microphone is not functioning during phone calls. In addition, It is very difficult to purchase the original M size Earbuds from Sony.
Average
Average
Average
Very Bad Quality & Reliability..!!
NW-WS623/LM E 29 May 2023 by Do not Buy Sony Walkman (Singapore) Verified Purchaser Verified
This is my 5th Sony Walkman. It is NOT reliable product. My past four purchases - Volume is not able control after couple of months. Sound is up full blast. Not able to reduce. Not able to power-up. Even with full battery charge. Design very bad…!! Never buy this product anymore. Not worth it..!! Disappointing to see no good design improvements from SONY. Now I know why Sony is no longer reliable Japanese brand. .!!! Can you help to fix my past Sony Walkman purchases to prove Sony is customer quality oriented company???… Fix for me.!! Sony is earning money & giving ultra low reliability products.!!!! Not worth for the money spend. Cheating. .!!!!
Poor
Poor
Poor
Nice strap and clear aoundt
NW-WS623/BM E 12 May 2023 by ChewTS (Singapore) Verified Purchaser Verified
Bought this Apr2023 and enjoyed the headset hanging over my ears well. Great sound but experienced difficulty in connecting to blue tooth and the battery drained pretty fast. It was returned to Sony repair and I will be given a new set. Will review again on the new set
Good
Good
Average
The love that didn't last.
NW-WS623/BM E 29 March 2023 by Hydro Fish (Singapore) Verified Purchaser Verified
It is easy to use, smooth setup to download the MP3 and connect Bluetooth. However even following the instructions on how to use. There was still issues and had to send for check and possible repair or replacement. The left earphone can't hear as well too. It stopped working when I left it charging using a power bank. Weird, all my other electronics has lasted a very long time charging using Power Bank. Aside from this, it's a product with nice features but only if it's more solid.
Average
Average
Good
Uncomfortable to wear and poor battery life
NW-WS623/LM E 26 February 2023 by Gene S (Singapore) Verified Purchaser Verified
Uncomfortable to wear even when running Poor battery life that I feel I bought an old product
Poor
Fair
Poor
Standalone headphone that can play music
NW-WS623/LM E 09 January 2023 by Standalone (Singapore) Verified Purchaser Verified
Unfortunate case. The volume went haywire on my 3rd times using it. It was a new purchase & I could manage to have it 1 to 1 exchange after 1 week of submission to the Service Centre in Somerset. Bought it from Shopee & lucky choose Sony Shopee Mall just to get the 1 year warranty if not, I'll be wasting my money on a product that I'd only used 3 times. 1st time trying this product which didn't give me a very good impression. Furthermore the earpiece gave me a painful earache initially. Now quite used to it. Hope it can last me long enough. I like to run light that's the reason why I always look out for standalone headphone that can play music & even my watch is also a standalone to answer calls. One thing bad is no indication of battery usage. Need to improve on this. As compared to other brands, Sony is lacking behind. The + point is the buttons for easy pressing while running. I can change my music easily.
Average
Good
Excellent
Disappointed
NW-WS623/LM E 14 November 2022 by VMenon (Singapore) Verified Purchaser Verified
Five months after I bought it, it started to give problems. The mic is not working and support to trouble shoot is lacking. No phone numbers to call. Took it down to service center at 313 Somerset and hopefully they give me a new one. They said they will sms me to let me know in 1-2 weeks! Past 5 months had connection issues to bluetooth as well. Worked sometimes and many other times had difficulty connecting. Not the easiest product to use. I think the Apple ipod has a better track record from what friends tell me and service is much better from Apple.
Average
Average
Poor
Great for use in pool as easy to use
NW-WS623 23 October 2022 by Aquamarine90 (United Kingdom)
This is my third pair of Sony waterproof headphones, which I find easy to control while swimming. They are comfortable and sound quality isn't bad. Obviously I do like the product, because of above reasons, however I am not happy with their lasting ability. The first pair I had lasted two years, second pair only fourteen months, this is with same usage. I look after them always clean and dry well after swimming in pool and have never used in the sea. Also the price has increased a lot as well over the year, I went for the Bluetooth this time as was only a small amount of money more, will be interesting to see how long this one lasts. I have recommended this products to many people who I swim with, as it helps to ease boredom of swimming an hour, whilst listening to audio books.
Average
Excellent
Excellent
Ease of Use
NW-WS623/LM E 18 September 2022 by damianng77 (Singapore) Verified Purchaser Verified
Very easy to connect to my MP3 player. However, not so for my iPhone. Having trouble connecting to my iPhone via bluetooth.
Good
Good
Good
Easy to use.
NW-WS623 21 July 2022 by Dot1a (United Kingdom)
These are the third and most expensive swimming MP3 players I have bought. They are better at keeping water out but I am very disappointed with the quality and level of sound which was much better on cheaper products. The maximum volume level is far too low .
Poor
Good
Good
Good product - shame about reliability
NW-WS623 06 July 2022 by Chris555 (United Kingdom)
Bought these from Amazon and was initially happy with the purchase. However after using them for a month they stopped charging. This was reported and they were exchanged. Have used them no more than 20 times since due to the pandemic and now the sound has failed on the left side earphone. A lot of money to pay for such a fragile product. With warranty now expired I guess my options are limited, but I’m sure not spending my money again on these.
Poor
Good
Average
Best Sony Walkman
NW-WS623/LM E 02 June 2022 by GC_Fan (Singapore) Verified Purchaser Verified
I bought this a month ago and was really good quality
Excellent
Excellent
Excellent
Excellent
Was Disappointing coming from Sony.
NW-WS623/LM E 30 December 2021 by B Tay (Singapore) Verified Purchaser Verified
I bought the device about a month ago and right now I am using it only for swimming and nothing else. The only thing I like about the product is the fit and the fact that it is waterproof. On the other hand the many disadvantages I feel are: 1. Short battery life on Bluetooth play mode. (Approximately only about 3 hours). 2. Absence of warning of low battery level. (The moment the low battery audible of low battery is heard the device stops functioning immediately). 3. Sound quality in MP3 player mode is disappoint. (Bluetooth play has better sound quality as it it boosted by the phone's music app sound enhancement features.
Fair
Fair
Excellent
Good
Great Companion for endurance swimming.
NW-WS623/LM E 22 December 2021 by MonMarsh (Singapore) Verified Purchaser Verified
After so many consideration, I have decided to buy this product and I've purchased this 3 times. So far, it is my loyal companion in my swimming. A few things for improvement : - memory capacity needs to be increased - need to improve quality of the mechanism, my second one was already had glitz only after less than a year usage, luckily the service center replaced it for the new one but I also bought the new one cos I couldn't wait for 2 wks (I had to swim the next day). My first one was lasted a few years.
Excellent
Good
Excellent
Excellent
Product for swimming
NW-WS623/LM E 16 December 2021 by kiochai (Singapore) Verified Purchaser Verified
The product is suitable for swimming, but swimming earbuds will impact the audio. It is considered slightly heavy for regular usage and will burden your ears if used for an extended period.
Average
Good
Average
Average
Swimming can never be the same
NW-WS623/BM E 15 December 2021 by Razsurfer (Singapore) Verified Purchaser Verified
I wanted some music whilst doing my swim workouts. MP3 is a great feature as Bluetooth needs my hand phone nearby and it don’t work in water. The buttons need getting use to. The ambient function is good. In pool, I want to only listen to my music. On my runs, I want to hear the surroundings for safety. This product did it all. It’s just a little bulky. If it’s slimmer, would be awesome.
Good
Excellent
Good
Good
Waterproof !
NW-WS623/BM E 03 November 2021 by faces90 (Singapore) Verified Purchaser Verified
What more can I say on this product! This is my second purchase.
Excellent
Excellent
Excellent
Excellent
Enhanced Funky Design
NW-WS623/LM E 19 October 2021 by Stommc (Singapore) Verified Purchaser Verified
Am so happy I bought this. My previous similar but older design lasted me for 5 full years. Though it's still Good, the battery tends to die off faster. And so I bought the updated model..
Excellent
Excellent
Excellent
Excellent
Love for a dip
NW-WS623/LM E 17 October 2021 by KC Art (Singapore) Verified Purchaser Verified
This was my third pair. Slight improvement on the charging adapter but the charging contact point between adapter and ear phone can be improved as the last experience was due to loosen in charging contact point. As for sound quality is almost same, hope it can improve in future.
Average
Average
Excellent
Excellent
Great headphones. Its WATERPROOF!!!
NW-WS623/LM E 14 October 2021 by Zephyruzz (Singapore) Verified Purchaser Verified
I bought this waterproof walkman bluetooth headphones for 1 feature only and that is the WATERPROOF ASPECT. I used this mainly for listening to music or podcast while swimming. Its a great device and does very well at what it does. The sound quality is decent even under water. The only downside to why this isn't 5 stars are a) The name of this device needs help. Its a mouthful, both Walkman and yet it's really a bluetooth headphones. Sony needs to rebrand this clearly. b) The built in music app does not allow for speed of the playback to 1.5x or 2x speed. I think this would be a wonderful addition to the software. Some folks like me listen to podcast at 1.5x to 2x.
Good
Excellent
Excellent
Good
so so
NW-WS623/LM E 06 October 2021 by ken leung (Singapore) Verified Purchaser Verified
always click a wrong button because of no hold button function. battery low even has been charged overnight.
Good
Good
Poor
Average
Correct
NW-WS623 05 October 2021 by BVC13 (United Kingdom) Verified Purchaser Verified
The design is very nice. It's nice to have several sizes for the ear. However it's not very stable while running and the sound is not so clear.
Average
Good
Good
Average
Not good product. Do not recommend to purchase it.
NW-WS623/LM E 30 September 2021 by Ycguo54 (Singapore) Verified Purchaser Verified
I just used this product less than 2 weeks and they one side earphone no sound at all.
Poor
Poor
Poor
Poor
Poor quality
NW-WS623/BM E 16 September 2021 by Swimmer63 (Singapore) Verified Purchaser Verified
I bought it one month ago. There was no sound after using it for a few days. I have not had time to bring it the the service center.
Poor
Average
Average
Average
Waterproof, 4gb memory
NW-WS623/BM E 07 August 2021 by Poong MH (Singapore) Verified Purchaser Verified
Tight on my head and in ear, great for outdoor sports and swimming.
Average
Good
Excellent
Excellent
I love this!
NW-WS623 13 July 2021 by Sarv (United Kingdom) Verified Purchaser Verified
This walkman has made my swim sessions way more delightful. It was more like a dream for me to be able to listen to music while swimming. Sony has made it come true. The sound quality is really good. Operating it is very simple. It has very clear instructions online. I hope Sony offers some app support in the future so that we can use offline music stream services like Amazon music, etc. I also wish it came with a case! What else can I say? I love my walkman.
Excellent
Excellent
Excellent
Excellent
Good sound and long lasting battery
NW-WS623/BM E 30 June 2021 by KTHO (Singapore) Verified Purchaser Verified
I bought this for my jogging, it is good partner with good sound, and long lasting for my running journey.
Excellent
Excellent
Excellent
Excellent
Sony bluetooth waterproof earphone NW-WS623
NW-WS623/BM E 26 June 2021 by Superman navigator (Singapore) Verified Purchaser Verified
This Sony Waterproof and dustproof Walkman® with BLUETOOTH® Wireless is super great. What I like is the sound and simple to maintained. The battery can last longer than what I anticipated. As I use it for my gym training and jogging is very light when you wear it you really don't feel it at all.
Excellent
Excellent
Good
Good
Best Earphones to use for swimming
NW-WS623/GM E 26 June 2021 by runningfreak10 (Singapore) Verified Purchaser Verified
amazing earphones for swimming and running! this is my second pair and I live and swear by it
Excellent
Excellent
Excellent
Excellent
Awesome headphones
NW-WS623/GM E 13 June 2021 by NZexpat (Singapore) Verified Purchaser Verified
I brought. 2 sets of the headphones. 1 for me & 1 for my partner. We love them and find the sound quality to be great. The only down side to the headphones is being able to load music to the headset. The process needed to go through is not as straight forward as it says especially if you are trying to use music from Spotify.
Excellent
Good
Excellent
Good
Great sound
NW-WS623/BM E 09 June 2021 by Rabbit75 (Singapore) Verified Purchaser Verified
Fantastic equipment especially for swimming, jogging is also great
Good
Good
Excellent
Good
Simple and works
NW-WS623/BM E 02 June 2021 by Hai Thoo (Singapore) Verified Purchaser Verified
This is my 5th purchase over the many years - serve me well. Need replacement every 2-3 years due to wear and tear
Excellent
Good
Excellent
Excellent
Bluetooth connection needs to be improved
NW-WS623/BM E 05 May 2021 by Chris3333 (Singapore) Verified Purchaser Verified
I used to use a wireless headset by LG. That headset would almost immediately connect to my iPhone using Bluetooth when powered up. The Sony headset takes more than 15 seconds from power on to establish Bluetooth connection. After using this product for a month, recently, the Bluetooth connection does not even get established. Have to re-do it several times before connection is established. Not as good a user experience as my LG headset.
Good
Excellent
Good
Excellent
Sounds great in water
NW-WS623/LM E 09 April 2021 by BFong (Singapore) Verified Purchaser Verified
Great improvement from previous 200 series model, which I owned for many years
Excellent
Excellent
Good
Excellent
It never show current battery capacity.
NW-WS623/BM E 09 March 2021 by iRunWithSony (Singapore) Verified Purchaser Verified
I use it for a running. It never show the current capacity of battery. I cannot estimate how many minute it can last to play song. I am not a audiophile, as long it can play song for me during a long distance run.
Fair
Good
Average
Good
stopped charging all of the sudden
NW-WS623 23 February 2021 by Fmh78 (USA)
stopped charging all of the sudden, i rinse it after pool, i dont over charge, just stopped charging, tried all trouble shoot nothing works, had it for like 13-14months only and i dont use it every day
Excellent
Excellent
Excellent
Excellent
this item spoilt in couple of weeks
NW-WS623/LM E 23 February 2021 by Lawrence1988 (Singapore) Verified Purchaser Verified
i bought this around 2 months ago and i hardly use it. Using it about once to twice a week for swimming and jogging only. The left ear piece spoilt after few time of using it. It went totally soundless. I owned the older version as well and it also spoilt after couple of months and i was lucky that it was still under warranty and the sony center replaced a new one for me. As for current purchase i send it in for warranty as well. I was satisfied with the older version (Which it lasted for almost 5 years)
Average
Average
Average
Excellent
Improvement on previous model.
NW-WS623 26 January 2021 by Divot (United Kingdom) Verified Purchaser Verified
I bought this for my wife, as I have an older model. The improvement of Bluetooth is great for listening to the radio in the hot tub!
Good
Excellent
Excellent
Good
Great Form Factor
NW-WS623/BM E 30 December 2020 by JasInSingapore (Singapore) Verified Purchaser Verified
Great fit for swimming. Easy feature functions. Comfortable.
Good
Excellent
Excellent
Excellent
Great sound...
NW-WS623 19 December 2020 by EA_EA (United Kingdom) Verified Purchaser Verified
I bought it one year ago. It is great product. Nice sound and useful. I can advise it. Only one problem there is not alert for finish battery. It is say low battery and close.
Good
Good
Excellent
Excellent
Great product - True Wireless Earphone
NW-WS623/BM E 15 December 2020 by lbk71079 (Singapore) Verified Purchaser Verified
Good for me going on running. Songs are stored in the earphone itself. Need not to carry my handphone along. Once connected to handphone, it is able to pair to answer incoming call. I will give the last star if Noise-Cancelling is added into the earphone.
Good
Good
Good
Average
Good for swimming but has issues
NW-WS623 30 November 2020 by swimmy (USA)
Bluetooth stops underwater. This unit apparently has the bluetooth receiver in the right earpiece which is more frequently underwater when a right handed person swims freestyle (our heads turn to the left to take each breath.) To keep the music playing it is necessary to stroke harder with the right hand to keep the right ear at the surface. Putting the receiver on the left would be better for most people. Raising it above the head with an antenna in the back could solve this issue for everyone.
Good
Good
Good
Average
Easy to operate and great to use
NW-WS623/BM E 26 November 2020 by Iantan83 (Singapore) Verified Purchaser Verified
I bought this earphones a month ago and used it for running and cycling. Very idea and it fits very nicely.
Good
Excellent
Good
Good
Good features
NW-WS623/GM E 21 November 2020 by GadgetsDK (Singapore) Verified Purchaser Verified
Bought abt a month ago, use it during running & jogging, except have not try in the pool yet! Get sometime to get use to the function.
Good
Excellent
Average
Fair
Brilliant
NW-WS623 20 October 2020 by Barehands (United Kingdom) Verified Purchaser Verified
I use it when gardening. Just wished I’d bought the one with the controls on a ring.
Excellent
Good
Excellent
Good
Great for swimming
NW-WS623 27 September 2020 by Pete33 (United Kingdom) Verified Purchaser Verified
I brought it 3 weeks ago for swimming in a Pool and it works great
Good
Good
Good
Good
Sony NW. WS 624
NW-WS623/LM E 26 August 2020 by ChrisWinWin (Singapore) Verified Purchaser Verified
I bought this Walkman plus earpieces a month ago , enjoyed using it on the train, jogging, yes for swimming it is waterproof and look very cool highly recommended to all friends.
Excellent
Excellent
Excellent
Excellent
Room for improvement
NW-WS623/LM E 31 July 2020 by Jason Yip (Singapore) Verified Purchaser Verified
I bought this almost a month. The sounds quality is no doubt on it, I love it! However, there are some areas still room to improvement like; notify when ‘low battery’ instead if ‘no battery’ and straight cut off. Also, the maximum volume is not that really enough to for me. (I using Spotify)
Great!
NW-WS623 27 July 2020 by Tino Lupercio (USA)
I was looking for a device to use during my swimming sessions. It's just great. Makes the job.
Good
Excellent
Good
Poor start
NW-WS623 22 May 2020 by Jpx5 (USA)
Just opened. Charged, but can't get the bluetooth to work with iphone. Will not work with either Mac systems. I will try a few more attempts and if they fail. RETURN.
Fair
Poor
Fair
Poor
Expected More
NW-WS623 12 May 2020 by Darshancmd (USA)
I Brought the Walkman series in a duty free shop in Bangkok airport. The expectation from Sony was really high for me. Even the shop guy convinced me to buy Sony. But now I feel there are three major issues with it... 1) The inner ears start hurting so badly that after maximum an hour its a battle to wear it for more longer time. mostly like Pain vs need kind of a scenario. 2) The battery capacity of the Walkman is quite poor, hardly 2.5-4hrs backup.... depending on the mode... if on Bluetooth its just 2.5hrs otherwise it might go up to 4 hrs. 3) The sound output is not that great.
Fair
Average
Poor
Excellent features
NW-WS623/GM E 04 May 2020 by HiSony1234 (Singapore) Verified Purchaser Verified
It is very easy to use with many excellent functions. I like it so much that I use it for my regular exercises.
Excellent
Good
Excellent
Excellent
Waste of money
NW-WS623 28 April 2020 by thomas123456 (USA)
I bought model WS623 in August 2019 and after only a few months of using it in the pool the Walkman would randomly keep turning off, and would do this more often in the next days. Then within a week time after the first faults started the Walkman stopped working completely.. I emailed Sony Tech Support and they listed a few steps on how to reset and recover the Walkman. However, the Walkman does not respond to anything and is totally dead, also during charging the light does not turn on. It has been a month since I replied this to Sony Tech, but I have not received any response for steps on fixing the device. I checked the warranty and find out that this particular Walkman has only a 3 month warranty! Which is already a RED FLAG.. Keep in mind that I washed and dried the device every time after use, and charged the battery once it started blinking orange to keep it in good condition.. Still the Walkman went bad after 4 months in use only. Be aware this is their newest model and it only comes with a 3 Month Warranty.. Furthermore, I see that kamar01(USA) posted a similar experience on 31/07/2019 for his NW-WS625. I find that ridiculous.. Save your money!
Poor
Poor
Poor
Poor
Comfortable to wear, but sound quality not superb
NW-WS623/BM E 10 February 2020 by jmz1amk (Singapore) Verified Purchaser Verified
Happy with the light weight, comfort, and good fit (doesn't fall off) during the swim. A bit disappointed that the sound quality very much the same as the older version. When connected to iPhone or iWatch using bluetooth the audio received is very low (have to dial to max volume on the device and still quite soft), and when making a call, the other side also can't hear clearly. Disappointed also that the music playback doesn't support playlist feature.
Fair
Average
Good
Average
Excellent product for sports however can fail
NW-WS623/WM E 10 February 2020 by merlin889 (Singapore) Verified Purchaser Verified
Pro: Love the features and product, sound quality is good enough. Excellent including for heavy duty sports. Con: The same product failed on me - first mp3 playback froze, then one button after another went the next day until it would no longer charge or turn on. Being outside warranty (1.5 years) had to go straight to the trash.
Average
Good
Good
Good